bd1tk Privacy Policy — How We Handle Your Data
Your privacy matters to us. This policy explains exactly what data bd1tk collects, why we collect it, and how we keep it safe on our Bangladesh gaming platform.
Last Updated: January 20261Introduction and Scope
This Privacy Policy describes how bd1tk collects, uses, stores, discloses, and protects personal information in connection with the bd1tk.org platform and any related services. It applies to all users of the bd1tk platform, including registered account holders, visitors who browse without an account, and any person who contacts bd1tk support.
By using the bd1tk platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not consent to the practices described in this policy, please do not use the bd1tk platform. This policy should be read alongside bd1tk's Terms and Conditions, which govern the overall use of the platform.
2Personal Data We Collect
bd1tk collects the following categories of personal data during account registration, during the use of platform features, and through your interactions with our support team:
3How We Use Your Personal Data
bd1tk processes your personal data only for the following legitimate purposes. We do not use personal data for any purpose that is incompatible with the purposes set out below:
- Account management: creating, maintaining, and closing your bd1tk account, including identity verification and KYC compliance.
- Service delivery: processing deposits, withdrawals, bets, and game results; providing customer support; and communicating service notifications such as account alerts, transaction confirmations, and policy updates.
- Legal compliance: meeting our obligations under applicable anti-money laundering regulations, age verification requirements, and any other legal or regulatory requirements applicable to the bd1tk platform.
- Responsible gaming: monitoring gaming activity to identify patterns that may indicate problem gambling, and to make responsible gaming tools available at appropriate times.
- Fraud prevention and security: detecting, investigating, and preventing fraudulent activity, multi-accounting, bonus abuse, and other conduct prohibited under bd1tk's Terms and Conditions.
4Data Sharing and Third-Party Disclosure
bd1tk does not sell personal data. We may share your data with carefully selected third parties only in the following limited circumstances:
- Payment processors: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Payment processors receive only the data necessary to process the relevant transaction.
- Game and technology providers: certified game studio providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others receive session data necessary to deliver their games on the bd1tk platform. These providers are contractually bound to use such data only for service delivery purposes.
- Regulatory and law enforcement authorities: where required by law, court order, or a request from a competent regulatory or law enforcement authority, bd1tk will disclose personal data. We will notify you of such a disclosure where legally permitted to do so.
- Fraud prevention and security services: third-party services engaged by bd1tk for identity verification, fraud detection, and platform security. These providers are bound by strict data processing agreements and may not use your data for any other purpose.
All third parties with whom bd1tk shares personal data are required to process it only in accordance with bd1tk's instructions and applicable data protection law. bd1tk remains responsible for ensuring that any data shared with third parties is adequately protected.
5Cookies and Tracking Technologies
bd1tk uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyse usage patterns. Strictly necessary cookies are always active as they are required for the platform to function. These include session cookies that keep you logged in during a gaming session and security cookies that help prevent fraudulent access.
Performance and analytics cookies help bd1tk understand how players use the platform so we can improve features, fix issues, and optimise the experience for Bangladesh users. You may adjust non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality, including the ability to stay logged in between sessions.
6Data Security
bd1tk implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption for all data in transit between your browser or mobile device and the bd1tk servers.
- Hashed storage of account passwords — bd1tk never stores passwords in plain text and support staff cannot view or retrieve your password.
- Access controls limiting which bd1tk personnel can access personal data, on a strict need-to-know basis relevant to their job function.
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you believe your bd1tk account has been compromised, please contact support immediately at [email protected].
7Your Rights Over Your Personal Data
Subject to applicable law, you have the following rights in relation to your personal data held by bd1tk. To exercise any of these rights, contact [email protected] with your registered username and a description of your request:
- Right of access: you may request a copy of the personal data bd1tk holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
- Right of rectification: you may request that bd1tk corrects any inaccurate or incomplete personal data held about you. For basic account details, you may be able to update these directly in your account settings.
- Right to erasure: you may request the deletion of your personal data. bd1tk will comply unless retention is required by applicable law (for example, financial transaction records required for anti-money laundering compliance must be retained for a minimum period regardless of an erasure request).
- Right to restrict processing: in certain circumstances you may ask bd1tk to limit how your personal data is used while a dispute or verification request is pending.
- Right to object: you may object to the processing of your personal data where bd1tk relies on legitimate interests as the legal basis for processing, subject to bd1tk's overriding legal obligations.
8Data Retention
bd1tk retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, and regulatory compliance purposes. The retention periods applicable to different categories of data reflect the relevant legal requirements. For example, financial transaction records are retained for a minimum of five years in accordance with applicable financial regulations. Identity and KYC documents are retained for the duration of the account and for a minimum period following account closure as required by applicable law.
When personal data is no longer required, bd1tk will securely delete or anonymise it so that it can no longer be associated with any individual. Anonymised or aggregated data that cannot identify any individual may be retained indefinitely for analytics and platform improvement purposes.
9International Data Transfers
bd1tk operates primarily in Bangladesh. However, some of our technology and service providers, including game studios and payment processors, may be located in other countries. Where personal data is transferred outside Bangladesh, bd1tk ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections it receives in Bangladesh.
- Contractual safeguards: data processing agreements with all third-party recipients requiring them to protect personal data to a standard consistent with this Privacy Policy.
- Adequacy assessments: before sharing data with a provider in a new jurisdiction, bd1tk assesses whether the data protection regime in that jurisdiction provides adequate protection.
- Minimisation: only the minimum data necessary for the relevant service provider to perform their contracted function is transferred internationally.
If you have concerns about how your personal data is handled when transferred internationally, please contact bd1tk support at [email protected] and we will provide further information about the specific safeguards applicable to your data.
10Children and Minors
The bd1tk platform is strictly for players aged 21 and above. bd1tk does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe that a minor has registered on bd1tk are asked to contact [email protected] immediately.
Age verification is a key part of bd1tk's responsible gaming commitment. bd1tk reserves the right to request proof of age documentation at any time and to suspend or close any account where satisfactory age verification cannot be completed.
11Changes to This Privacy Policy
bd1tk may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the features and services offered on the platform. When we make material changes to this policy, we will update the effective date shown at the top of the page. Where required, we will also notify registered account holders of material changes via a platform notice or by email to the address registered on their account.
We encourage you to review this Privacy Policy periodically to stay informed about how bd1tk protects your information. Your continued use of the platform following the posting of any updated Privacy Policy constitutes your acceptance of that updated policy.
12Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how bd1tk has handled your personal data, please contact our support team. We take all privacy-related enquiries seriously and aim to respond within 5 business days. Contact: [email protected] — please include your registered username, a brief description of your enquiry, and whether you are making a formal data rights request.
bd1tk is committed to transparency and to giving you meaningful control over your personal data. If you are not satisfied with our response to a privacy enquiry, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Your Privacy, Our Priority
Have questions about how your data is used? Visit our FAQ page for quick answers, or explore our responsible gaming tools to stay in control of your bd1tk experience.
Visit FAQ About bd1tk